FxPro Logo
5.7

FxPro Review 2024: Is FxPro Real or Fake?

(6 customer reviews)
5.7/10 (Expert Score)
Product is rated as #21
Trust
6
Fees
6
Platforms and Tools
8.5
Customer Support
5
Tradeable Instruments
6
Account Types and Terms
7
Deposit and Withdrawals
4.5
Research and Education
2.5
FxPro
5.7
Expert Score
#21 rated Forex Brokers
VISIT BROKER
VS
ZFX
7.6
Expert Score
#3 rated Forex Brokers
VISIT BROKER

FxPro Overviews


FxPro, a prominent London-based European online broker that specializes in providing an extensive range of contracts for difference (CFD) across various asset classes. With a strong presence in the trading world and a commitment to excellence, FxPro is the go-to choice for retail clients seeking a reliable and dynamic trading experience. Let's see how they fair in this review.

FxPro Review 2024: Is FxPro Real or Fake?

Founded in the heart of London as Financial Markets by Denis Sukhotin in 2006, FxPro swiftly positioned itself as a leading figure in forex trading. The essence of FxPro lies in offering its clientele an exhilarating journey in trading day activities, presenting an extensive array of contracts for difference (CFD) not only in the realm of forex trading but also encompassing stocks, futures, and precious metals.

Over time, under the banner of FxPro Global Markets Ltd, the firm evolved and expanded its horizons, establishing footholds in diverse locations like Austria, France, Spain, and Russia. Their meteoric rise was punctuated by challenges, including their IPO endeavor and market vicissitudes. However, the resilience of FxPro can be measured by accolades such as the “Forex Provider of the Year” recognition they clinched at the Financial Times Investors Chronicle Investment Awards in 2010. A testament to their prowess in forex trading and excellent trading conditions.

For novices keen on practice trading or even seasoned professionals aiming to gain experience, FxPro’s great account offerings like the Pro Account stand out. The allure of micro lot trading, coupled with benefits like zero spreads and inclusive low spreads, makes for a compelling case to explore FxPro. And, for those who consistently navigate the terrains of forex trading days with them, there’s the promise of earning rebates and the allure of VIP treatment, heightening the overall experience.

Beyond the sphere of financial services, FxPro has etched its mark in sports sponsorships. Their affiliations stretch from football terrains with clubs like Fulham FC and Aston Villa to the fast-paced world of Formula 1 through their collaboration with the McLaren F1 Team initiated in 2018.

In the vast sea of forex trading platforms, FxPro emerges as a beacon of reliability. With international awards in their kitty and an unwavering commitment to client satisfaction, they not only offer excellent trading conditions but also an experience worth every trading day.

Broker Feature Overview
Type of Broker Forex Broker
Regulation & Licensing FCA, CySEC, SECB, FSCA, FSCM,
Applicable Countries Not Allowed To Trade United States, Iran, and Canada
Assets Offered Forex, Futures, Indices, Shares, Metals, Energy
Platforms Available FxPro Trading Platform and App, MT4, MT5, and cTrader
Mobile Compatibility Yes
Payment & Withdrawal Options FxPro Wallet

Facts About FxPro
  • Founded in 2006
  • Headquartered in London, UK
  • Regulated by FCA (UK), CySEC (Cyprus), FSCA (South Africa), and SCB (Bahamas)
  • Offers over 2100 trading instruments, including CFDs on Stocks, FX, Metals, and Indices
  • Provides multiple trading platforms: FxPro Native platform, MetaTrader 4, MetaTrader 5, and cTrader
  • Offers several account types: Standard Account, Pro Account, Raw+, and Elite
  • Implements Negative Balance Protection policy
  • Utilizes FxPro Wallet for convenient deposits and withdrawals
  • Offers Introducer and Partner programs
  • Not available for traders in the USA, Iran, and Canada
  • Provides 24/5 customer support via live chat, Email, and callback services
  • Features a Help Center and FAQ section on the website

Pros and Cons


PROS
  • Regulated by top-tier authorities
  • Multiple trading platforms
  • Competitive spreads and pricing
  • Wide range of trading instruments
  • No dealing desk intervention
  • Excellent 24/5 customer support
  • Rich educational resources
CONS
  • Limited availability in some regions
  • No US clients
  • Inactivity fee
  • Limited deposit/withdrawal options
  • Risk of slippage
  • No social trading
  • High minimum deposit

Is FxPro Safe? Broker Regulations


When it comes to choosing a Forex broker, trust is a significant concern for clients, and regulation is a big deal in the industry. FxPro is a broker that understands this, and it operates under multiple regulatory licenses in different regions, providing clients with a safe and transparent trading environment.

FxPro offers a range of trading platforms, including forex, stocks, indices, and commodities, and it has a solid reputation in the industry, having been founded in 2006 and receiving numerous awards for its exceptional services.

FxPro UK Limited is authorized and regulated by the Financial Conduct Authority (registration no. 509956), while FxPro Financial Services Limited is authorized and regulated by the Cyprus Securities and Exchange Commission (license no. 078/07).

FxPro Global Markets Limited is authorized and regulated by the Securities Commission of The Bahamas (license no. SIA-F184), and FxPro Financial Services Limited is authorized by the Financial Sector Conduct Authority (authorization no. 45052). Prime Ash Capital Limited trades as FxPro and is authorized and regulated as an Investment Dealer by The Financial Services Commission of Mauritius (License no: GB21026568).

Being regulated is a big deal for brokers and their clients because it establishes trust and ensures that brokers adhere to strict standards of transparency and client fund protection. The different regulatory licenses held by FxPro demonstrate its commitment to complying with the regulations in the regions where it operates, providing clients with a safe and transparent trading environment. Each region may have different regulatory requirements, and a broker must comply with the regulations in their operating regions.

FxPro places a strong emphasis on protecting its clients’ funds. Client funds are kept in major international banks and are fully segregated from the company’s own funds, providing clients with peace of mind that their funds are secure.

Customer reviews are valuable because they provide insight into the experiences of other traders, which can help new clients assess the broker’s performance, reputation, and level of service before they open an account. FxPro’s Trustpilot score of 4.6 out of 5 demonstrates the positive experiences of its clients.

If you’re interested in learning more about FxPro’s regulations, you can find them under the “About FxPro” section under the “Company” heading. It’s worth noting that, unlike other brokers that typically put their regulations in the footer, FxPro prioritizes transparency by making its regulations easily accessible to its clients.

Thus, FxPro is a broker that prioritizes transparency and safety, as demonstrated by its multiple regulatory licenses, commitment to client fund protection, and positive customer reviews. With its solid reputation in the industry, numerous awards, and Trustpilot score, FxPro is a broker that clients can trust.

  • FxPro UK Limited is authorized and regulated by the Financial Conduct Authority (registration no. 509956).
  • FxPro Financial Services Limited is authorized and regulated by the Cyprus Securities and Exchange Commission (license no. 078/07).
  • FxPro Global Markets Limited is authorized and regulated by the Securities Commission of The Bahamas (license no. SIA-F184).
  • FxPro Financial Services Limited is authorized by the Financial Sector Conduct Authority (authorization no. 45052).
  • Prime Ash Capital Limited trades as FxPro and is authorized and regulated as an Investment Dealer by The Financial Services Commission of Mauritius (License no: GB21026568).

What Can I Trade with FxPro?


FxPro is a leading online broker that offers a wide range of tradable assets, including Forex, Futures, Indices, Shares, Metals, and Energy. With a commitment to providing clients with a diverse range of trading options, FxPro provides competitive spreads and leverages, enabling clients to maximize their trading potential.

Users can find information on FxPro’s tradable assets by heading to the “Markets” menu section on the broker’s website and selecting the applicable asset. When visiting the assets page, not much information is given, although a live feed of instruments along with their buy, sell, and change prices are displayed, enabling clients to stay informed about the latest market trends.

Forex

Forex trading is the core of FxPro’s offering, with access to over 70 currency pairs, including major, minor, and exotic pairs. Spreads start from as low as 0.1 pips, and clients can leverage up to 1:500. FxPro provides a range of trading platforms to choose from, including the industry-standard MetaTrader 4 and MetaTrader 5 platforms, as well as its own FxPro Edge platform.

Futures

FxPro offers access to a range of Futures markets, including popular instruments such as Crude Oil and Natural Gas Futures. Spreads start from as low as 0.03 points, and clients can leverage up to 1:50. Trading Futures is available on the MT4 platform.

Indices

FxPro provides clients with access to a range of global Indices, including the FTSE 100, the S&P 500, and the Nikkei 225. Spreads start from as low as 0.4 pips, and clients can leverage up to 1:50. Trading Indices are available on the MT4 platform.

Shares

FxPro offers trading on over 150 Shares from major global exchanges, including the NYSE and the London Stock Exchange. Spreads start from as low as 0.1 pips, and clients can leverage up to 1:10. Trading Shares is available on the MT4 platform.

Metals

FxPro offers Trading on Gold and Silver, with spreads starting from as low as 0.3 pips. Clients can leverage up to 1:500, and trading Metals is available on the MT4 platform.

Energy

FxPro offers trading on a range of Energy commodities, including Brent and WTI Crude Oil. Spreads start from as low as 0.03 points, and clients can leverage up to 1:50. Trading Energy is available on the MT4 platform.

Although this broker does not offer Crypto as a tradable asset, they do offer clients access to a diverse range of tradable assets, providing competitive spreads and leverages. Whether clients prefer Forex, Futures, Indices, Shares, Metals, or Energy, FxPro has something for everyone.

Clients can find detailed information about FxPro’s tradable assets by visiting the broker’s website, and they can start trading on a range of platforms, including the MT4 and MT5 platforms and the FxPro Edge platform.

  • Forex
  • Futures
  • Indices
  • Shares
  • Metals

How to Trade with FxPro?


FxPro offers an impressive array of trading platforms to suit the needs of both novice and experienced traders. With a user-friendly interface, powerful trading tools, and dedicated support, FxPro ensures that traders can focus on what matters most: making the best trading decisions. We will now explore the various trading platforms offered by FxPro.

FxPro Trading Platform

The FxPro app is an all-in-one mobile solution allowing you to manage your accounts, funds, and trades from a single integrated platform. Available for both iOS and Android devices, the app features an interactive economic calendar, opens and manages accounts, and offers volatility push notifications. With over 10 million downloads, the FxPro app is the perfect companion for your trading journey.

For desktop users, FxPro offers a powerful online web platform accessible directly from your browser. The platform boasts a customizable interface, advanced trading widgets, 50+ technical indicators, and charting tools. Whether you prefer a dark or light theme, the platform can be tailored to suit your needs.

MetaTrader 4

MetaTrader 4 (MT4) is a well-established trading platform trusted by millions of traders worldwide since 2005. Known for its intuitive user interface and powerful trading capabilities, MT4 offers 50+ pre-installed technical indicators, 24 analytical charting tools, and 1-click trading. Available for Windows or Mac, the platform also supports custom Expert Advisors (EAs) and indicators for added functionality.

MetaTrader 5

MetaTrader 5 (MT5) builds upon the success of MT4, offering additional features and an optimized environment for EA trading. With 38+ pre-installed technical indicators, 44 analytical charting tools, and additional pending order types, MT5 is rapidly becoming the industry standard. The platform also includes an integrated economic calendar and Depth of Market (DOM) functionality, making it a powerful choice for traders seeking advanced features.

cTrader

cTrader is a desktop trading platform that offers a wide range of advanced technical features, including cTID login functionality for seamless account access. With 55+ pre-installed technical indicators, six chart types, and 28 timeframes, cTrader provides unparalleled customization. The platform also includes advanced order protection, trailing stop functionality, and custom cBots and indicators for a tailored trading experience.

FxPro Trading App

The FxPro Trading App is the ultimate mobile trading platform, featuring powerful TradingView charting, account and fund management tools, and economic event tracking. With the ability to trade on your MetaTrader 4 and MetaTrader 5 accounts, you can easily switch between account types and manage your trading activities with ease. The FxPro Trading App also offers enhanced digital onboarding, 0% commission deposits, and convenient payment methods for a seamless mobile trading experience.

Whether you prefer trading on your mobile device or desktop, FxPro has a platform tailored to your needs. FxPro’s diverse range of trading platforms ensures that traders have access to the tools and features they need to succeed in the market. To explore these platforms further, visit the FxPro website and navigate to the “Tools” menu section.

Feature MT4 MT5 FxPro Platform cTrader FxPro App
One-Click or One-Tap Trading Yes Yes Yes Yes Yes
Trade Straight off Charts Yes Yes Yes Yes Yes
Email Alerts or Push Notifications Yes Yes Yes (Push) Yes Yes (Push)
Mobile Alerts Yes Yes Yes Yes Yes
Stop Order Yes Yes Yes Yes Yes
Market Order Yes Yes Yes Yes Yes
Trailing Stop Order Yes Yes Yes Yes Yes
OCO Orders (One-Cancels-The-Other) No Yes No Yes No
Limit Order Yes Yes Yes Yes Yes
24hr trading Yes Yes Yes Yes Yes
Charting Package Yes Yes Yes Yes Yes (TradingView)
Streaming News Feed Yes Yes No Yes No

Please note that the above table is based on the information provided and available on the FxPro website and other resources. Some features may have been updated or changed since the knowledge cutoff date. Always refer to the official website for the most accurate and up-to-date information on platform features.

  • MetaTrader 5
  • MetaTrader 4
  • FxPro Trading Platform
  • FxPro Trading App
  • cTrader

How Can I Open FxPro Account? A Simple Tutorial


Head to the FxPro website and click on the “register” button to start your sign-up process with this broker. This broker has a global site, so there is no need to worry about heading to one specifically for your region.

Clicking the “registration” button will take you to the registration page, where you will need to fill in your country of residence (which will be automatically detected), your Email, and password.

Registration is almost complete once you have moved through these easy fields. After clicking register, you will be taken into the client area, and you will need to fill in a few more personal details before everything is unlocked.

Following that, you will need to fill in your address, including the city or town where you live, the postal code, and your street address.

One of the last sections you must fill out is your employment status. Many brokers do have sections like this to draw data and figure out who most of their clients are, so there is no need to worry about it.

After you have filled out this section and any further sections, the client area will become available to you, and you will need to deposit funds via the FxPro Wallet in order to start trading.

  • Go to the FxPro website
  • Click on the "register" button
  • No need to choose a specific region as it is a global site
  • Fill in your country of residence, Email, and password on the registration page
  • Move through easy fields to almost complete the registration
  • Fill in personal details in the client area
  • Provide address including city/town, postal code, and street address
  • Fill in the employment status section
  • Client area becomes available after completing all sections
  • Deposit funds via FxPro Wallet to start trading.

FxPro Charts and Analysis


FxPro offers an array of trading resources and educational materials to help both beginner and experienced traders. These resources include comprehensive educational courses, an economic calendar, forex news, and handy calculators. By exploring these resources, traders can make well-informed decisions and maximize their potential in the market. Let’s delve into the details of these trading resources, which can be found under the “Tools” menu section on FxPro’s website.

Remember that trading resources and educational materials are vital for potential clients and traders, as they help build a strong foundation of knowledge, enhance trading skills, and keep traders informed about market trends and news. This knowledge enables traders to develop well-informed strategies and make better trading decisions, ultimately leading to greater success in the market.

Education

FxPro offers an extensive range of online courses designed to ease beginners into the world of forex trading. These courses cover various topics, including the basics of financial markets, trading sessions, chart types, pips, and points, lots and leverage, margin, CFDs, and fundamental analysis. Each course contains a series of cards that provide in-depth knowledge and help new traders study the markets like a pro.

Economic Calendar

The FxPro Economic Calendar is a valuable tool for traders, allowing them to plan their trading strategies down to the minute. This calendar lists economic reports due to be released, previous economic events, consensus forecasts, and estimated volatility. The calendar’s filters, such as dates, importance, and currencies, help traders focus on the events most relevant to their trading strategy.

Forex News

Staying updated on the latest forex news is crucial for making informed trading decisions. FxPro provides up-to-date news and market analysis, enabling traders to keep a pulse on the ever-changing financial landscape.

Calculators

FxPro’s FX Calculator is a versatile tool that automatically calculates the required margin, commission for trading, and the value of 1 point for any position. This calculator simplifies complex calculations, helping traders make quick decisions with confidence.

FxPro’s trading resources and educational materials are valuable assets for traders looking to excel in the world of forex trading. However, considering FxPro’s popularity and longevity in the industry, it’s surprising that they don’t offer even more resources. Nonetheless, the available resources are highly beneficial for both beginners and experienced traders.

By taking advantage of these tools and educational materials, traders can develop a strong foundation of knowledge, make better-informed decisions, and maximize their potential in the market. Visit FxPro’s website and explore the “Tools” menu section to discover these invaluable resources today.

  • Education
  • Forex News
  • Calculators
  • Economic Calendar

FxPro Account Types


FxPro, a prominent online broker, offers a variety of account types to cater to its clients’ unique preferences and requirements. With over 2100+ CFD assets across six different asset classes, quality execution, advanced online trading tools, and trading systems, FxPro has something for everyone.

We will outline and discuss the different trading account types offered by FxPro, including Standard Account, Pro Account, Raw+, and Elite. You can find this information on FxPro’s website under the “Tools” menu in the “Platform Comparison” section.

The Standard Account is designed for traders who prefer a simple, straightforward trading experience. With a minimum initial deposit of $100 and leverage up to 1:500, this account offers competitive all-inclusive spreads on FX pairs, gold, and Bitcoin. It also provides a swap-free option for Islamic accounts. The Standard Account is available on the MT4 trading platform.

FxPro’s Pro Account is tailored for more experienced traders, requiring a minimum initial deposit of $1000 and offering leverage up to 1:500. The Pro Account features tighter spreads on FX pairs, gold, and Bitcoin compared to the Standard Account. The swap-free option is also available for Islamic accounts. This account is accessible on the MT4 trading platform.

The Raw+ Account is designed for advanced traders who want access to raw spreads and lower trading costs. With a minimum initial deposit of $1000 and leverage up to 1:500, this account offers raw spreads on FX pairs and gold, with a commission of $3.5 per side. Bitcoin trading is also available with all-inclusive spreads. The Raw+ Account provides a swap-free option for Islamic accounts and is compatible with the MT4 trading platform.

The Elite Account is an exclusive account option for high-volume traders who deposit at least $30k within two months. With leverage up to 1:500, this account offers raw spreads on FX pairs, gold, and Bitcoin, with a commission of $3.5 per side. Elite Account holders can also benefit from rebates starting from $1.5 per lot. Like other account types, the Elite Account also provides a swap-free option for Islamic accounts and is available on the MT4 trading platform.

FxPro’s diverse range of trading account types ensures that traders with varying experience levels and preferences can find the right account for their needs. By comparing each account type’s key features and requirements, you can select the one that best suits your trading objectives and risk tolerance.

Features Standard Account Pro Account Raw+ Account Elite Account
Account Currencies Multiple Multiple Multiple Multiple
Available Leverage Up to 1:500 Up to 1:500 Up to 1:500 Up to 1:500
Minimum Deposit $100 $1,000 $1,000 $30k in 2 mos
Commission Per Trade None None $3.5/side $3.5/side
Decimal Pricing 5 decimals 5 decimals 5 decimals 5 decimals
Trading Instruments 2100+ CFDs 2100+ CFDs 2100+ CFDs 2100+ CFDs
Min. Lot Size Per Trade 0.01 0.01 0.10 0.10
Max. Lot Size Per Trade Varies Varies Varies Varies
Spreads From 1.2 pips From 0.6 pips From 0 pips From 0 pips
Demo Account Yes Yes Yes Yes
Swap/Rollover Free Yes (Islamic accounts) Yes (Islamic accounts) Yes (Islamic accounts) Yes (Islamic accounts)
Hedging Yes Yes Yes Yes
Scalping Yes Yes Yes Yes
Copy Trading Support Depends on platform Depends on platform Depends on platform Depends on platform
Available to US Residents No No No No

Please note that some information, such as the maximum lot size per trade, may vary depending on the trading instrument and the platform used. Additionally, the availability of copy trading support depends on the platform, so it is essential to check the specific platform’s features for each account type.

  • Standard account
  • Pro account
  • Raw+
  • Elite

Do I Have Negative Balance Protection with This Broker?


In the trading world, it’s essential to partner with a broker that understands the importance of safeguarding its clients’ interests. FxPro, a renowned and reliable broker, offers Negative Balance Protection (NBP) as part of its commitment to ensuring clients never lose more than their overall investment. Now, we’ll delve into FxPro’s Negative Balance Protection policy and explain why it’s an indispensable feature for traders.

FxPro’s Negative Balance Protection policy, as outlined on their website, is subject to the FxPro Order Execution Policy. This means that the broker has implemented measures to make sure that clients’ account balances never drop below zero. You can find more information about this policy in FxPro’s “Help Center” under the “Trading Execution” section.

If you do not already know, Negative Balance Protection is crucial for traders for several reasons;

  • Risk management: Trading, especially in the volatile forex market, exposes traders to potential losses. With Negative Balance Protection in place, traders can manage their risks more effectively, as they know that their losses will never exceed their investment.
  • Financial security: Negative balances can be financially devastating, and without protection, traders could end up owing large sums to their broker. NBP ensures that traders are shielded from such scenarios, providing them with peace of mind.
  • Market confidence: Traders are more likely to engage in trading activities when they know that their broker has implemented measures to protect them from extreme losses. This helps maintain market confidence and encourages healthy trading behavior.

Many leading brokers, such as ZFX, TFXI, and XM, consider Negative Balance Protection to be a standard policy. This consensus among top-tier brokers underscores the importance of providing traders with a safety net, ensuring they can trade confidently without fearing catastrophic losses.

FxPro’s Negative Balance Protection policy demonstrates its dedication to prioritizing clients’ financial safety. As traders, choosing a broker offering such protective measures is essential, as they provide peace of mind and contribute to fostering a secure and thriving trading environment.

  • Yes, on all account types

FxPro Deposits and Withdrawals


FxPro offers a variety of deposit and withdrawal methods to ensure a seamless experience for its clients. Let’s look through and discuss FxPro’s innovative deposit and withdrawal methods and why having multiple options is essential for traders.

FxPro Wallet

FxPro has revolutionized the process of funding and withdrawing funds by introducing the FxPro Wallet. This unique feature allows traders to transfer funds between their FxPro Wallet and trading accounts at any time, providing them with greater control over their finances. Here’s how the FxPro Wallet works:

  • Sign in to FxPro Direct with your Email and password.
  • Open the “Wallet” section and click the “Deposit” button.
  • Choose from a variety of convenient payment methods with no commissions from the FxPro side.
  • Specify the amount you want to deposit, fill out payment details, and follow the on-screen prompts to confirm the payment.
  • Once approved, the deposited amount will appear in your FxPro Wallet balance or the specified trading account and will be displayed in your Transaction History.

FxPro does not charge any fees or commissions on deposits or withdrawals. However, traders may be subject to fees from banks involved in bank transfers. Additionally, there may be withdrawal fees for e-wallets if you have not traded. More details on fees can be found on FxPro’s funding page.

Processing Times;

  • The processing time for deposits varies depending on the chosen payment method
  • International Bank Transfer: Approximately 3-5 business days, depending on your bank
  • SEPA and local transfers: Usually within the same business day
  • All other payment methods: Approximately 10 minutes

For more information on processing times, visit FxPro’s website.

Having multiple deposit and withdrawal methods is vital for traders for several reasons;

  • Convenience: Traders have different preferences and need when it comes to managing their funds. Offering various methods ensures that each trader can find a suitable option that meets their requirements.
  • Accessibility: Different countries have different financial regulations, and some payment methods may not be available in specific locations. By providing multiple options, FxPro ensures that traders from various regions can easily access their services.
  • Flexibility: Market conditions can change rapidly, and traders may need to adjust their funds accordingly. Diverse deposit and withdrawal options allow traders to respond quickly and efficiently to market changes.

While other brokers may offer different deposit and withdrawal methods, FxPro stands out by providing a seamless and user-friendly experience through its FxPro Wallet. This innovative tool offers traders the flexibility and control they need to manage their funds effectively, making FxPro an attractive choice for traders worldwide.

FxPro’s commitment to providing a convenient and flexible deposit and withdrawal system sets it apart from other brokers in the industry. With its innovative FxPro Wallet and various payment options, traders can enjoy a seamless trading experience and easily manage their funds.

  • FxPro Wallet (Bank, Card, and E-Wallet transfers)

Support Service for Customer


FxPro offers a range of customer support methods designed to cater to its clients’ diverse needs. This section discusses FxPro’s customer support channels, including the Help Center and FAQ section, and explore why good customer support is vital for clients and brokers.

FxPro provides multiple ways for clients to reach their customer support team, which is available 24/5. Clients can find these channels on the FxPro website under the “Contact Us” section within the “Company” menu. The available support methods include:

  • Live Chat Support: Through live chat, clients can receive instant help from FxPro’s support team.
  • Request a Call Back: For clients who prefer a phone conversation, FxPro offers the option to request a call back at their convenience.
  • Email Support: Clients can write to support@fxpro.com for assistance.

In addition to these channels, FxPro also features a comprehensive Help Center and FAQ section, which can be found under the “Get Help” section within the “Company” menu. This resource provides clients with answers to common questions and offers useful information on various trading topics.

Effective customer support is crucial for clients and brokers for several reasons:

  • Timely Resolution: As trading is a time-sensitive activity, clients require prompt assistance when they encounter issues. A responsive customer support team ensures that clients receive timely help, minimizing interruptions to their trading activities.
  • Trust and Confidence: The quality of a broker’s customer support reflects its commitment to clients. When clients know they can rely on a broker’s support, it fosters trust and confidence in the broker’s services.
  • Client Retention: Good customer support plays a significant role in retaining clients. When clients feel valued and supported, they are more likely to continue using the broker’s services and recommend them to others.

While FxPro’s customer support methods, including the Help Center and FAQ section, offer comprehensive assistance to clients, it is essential for brokers to continuously improve their support services to cater to clients evolving needs. Some potential enhancements to consider include;

  • Dedicated Support Hotline: Introducing a dedicated phone number for clients to call directly could streamline the process of reaching customer support, ensuring faster assistance.
  • Social Media Support: As many clients use social media platforms for communication, offering support via popular platforms such as Facebook, Twitter, and LinkedIn can cater to these clients’ preferences.
  • Expanded Help Center and FAQ Section: Regularly updating the Help Center and FAQ section with new articles, guides, and answers to emerging questions can further empower clients to resolve issues independently, reducing the need for direct support.

FxPro’s customer support channels, including its comprehensive Help Center and FAQ section, demonstrate the broker’s commitment to meeting clients’ needs. It is crucial for brokers like FxPro to continuously improve their customer support services, addressing any gaps and expanding support channels to build trust and confidence with their clients.

FxPro Customer Support Overview
Supported Languages English, Arabic, Chinese (simplified and traditional), Czech, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Spanish, Thai, Vietnamese
Customer Service By FxPro
Customer Service Hours 24/5
Email Response Time Within 24 hours
Telephonic Support Yes*
Personal Account Manager No

  • Supported Languages: English, Arabic, Chinese (simplified and traditional), Czech, French, German, Greek, Hungarian, Indonesian, Italian, Japanese, Korean, Malay, Polish, Portuguese, Russian, Spanish, Thai, Vietnamese
  • Customer Service Channels: Live Chat, Callback, Email, FAQ
  • Customer Service Hours: 24/5

Prohibited Countries: Where Can I Not Trade with this Broker?


As a prominent broker in the trading industry, FxPro operates in many countries worldwide. However, due to varying regulatory requirements, legal restrictions, and other factors, FxPro is not allowed to offer its services in some jurisdictions.

Let’s look at the countries where FxPro can and cannot operate and delve into the reasons behind these restrictions.

FxPro does not offer Contracts for Difference (CFDs) to residents of certain jurisdictions, including the United States, Iran, and Canada. This information can be found in the footer section of the FxPro website.

For various reasons, brokers like FxPro are not permitted to operate in specific regions. These factors include:

  • Regulatory Requirements: Each country has its financial regulatory bodies responsible for overseeing and ensuring the proper functioning of financial markets. These entities set rules and guidelines that brokers must adhere to when operating within their jurisdiction. For example, the United States has strict regulations imposed by the Securities and Exchange Commission (SEC) and the Commodity Futures Trading Commission (CFTC). If a broker cannot meet these requirements, they may be restricted from offering their services within that country.
  • Legal Restrictions: Some countries have specific laws prohibiting or limiting certain types of trading activities, such as CFDs. These legal restrictions are often based on a country’s economic policies or concerns about potential risks associated with certain financial instruments.
  • Sanctions: In some cases, international sanctions may prevent a broker from offering their services to residents of a specific country. For instance, Iran is subject to numerous sanctions imposed by the United States and other countries due to concerns about its nuclear program and human rights abuses. As a result, brokers like FxPro cannot operate within Iran.
  • Local Entities: In certain jurisdictions, brokers may be required to establish a local entity or partner with an existing financial institution to offer their services. This process can be complex and expensive, deterring some brokers from entering specific markets.

While FxPro provides its trading services in many countries worldwide, it is restricted from operating in certain jurisdictions, including the United States, Iran, and Canada. These restrictions are due to a combination of regulatory requirements, legal restrictions, international sanctions, and the complexities of establishing local entities.

By understanding the factors that influence these limitations, traders can better navigate the global trading landscape and make informed decisions when choosing a broker.

  • United States, Iran, and Canada

Special Offers for Customers


Special deals and promotional offers are essential aspects of any trading broker’s marketing strategy, as they attract clients and create long-lasting partnerships. FxPro also offers promotional incentives to its clients and partners.

FxPro offers a partnership program that enables participants to earn up to 55% of spread revenue, with $3 million paid out to partners monthly. You can find more information about this program by visiting the “Company” menu and selecting their website’s “Partner with us” section. The partnership program includes;

  • Introducer Program: Refer clients to FxPro and earn rebates on the volumes they trade. The more clients you introduce, the higher your income.
  • Customized Partnership Schemes: FxPro provides other tailor-made partnership schemes, which can be discussed in more detail with their Partner Account Managers.
  • FxPro Partner Portal: This portal offers a comprehensive overview of income, trading activity statistics, registrations, deposits, and withdrawals, as well as promotional content and marketing materials.

Special deals and promotional offers provide a range of benefits for both clients and brokers, including;

  • Attracting new clients: Promotions and special offers incentivize potential clients to sign up with a particular broker, increasing the broker’s client base and market share.
  • Encouraging client loyalty: Existing clients may be more likely to continue trading with a broker that offers special deals and promotions, which, in turn, fosters long-term relationships.
  • Enhancing brand reputation: Offering special deals and promotions demonstrates a broker’s commitment to providing value to its clients, which can enhance its overall reputation in the market.

While FxPro offers some promotional incentives, it may benefit from expanding its offers to stay competitive with other top-tier brokers. Some suggestions include;

  • Offering welcome or deposit bonuses: Many brokers offer bonuses to new clients upon signing up or making their first deposit, which can encourage more people to register with the broker.
  • Providing trading contests and competitions: Organizing trading contests and rewarding top performers with cash prizes or other incentives can foster a sense of competition and camaraderie among clients while encouraging them to trade more actively.
  • Offering educational resources and webinars: Providing clients with access to educational resources and webinars can help them improve their trading skills and knowledge, which may lead to increased trading activity and loyalty.

Special deals and promotional offers play a crucial role in attracting new clients and fostering long-lasting partnerships in the trading industry. FxPro offers a partnership program with several benefits; however, expanding its promotional offers can help the broker stay competitive with other top-tier brokers and provide additional value to its clients.

  • Partnership Program (IB)

FxPro Review Conclusion: Reputable Broker with Easy-to-use Platform


ith its commitment to providing a secure trading environment and adhering to strict regulations, FxPro demonstrates that it prioritizes the safety and satisfaction of its clients.

PIPPENGUIN

After a meticulous assessment of FxPro’s offerings and trading conditions, the broker emerges as an average player in the realm of online trading services. While they’ve shown dedication in providing online trading services to different clients, they don’t necessarily outshine all competitors in every aspect.

On a typical trading day, retail investor accounts may appreciate the variety of trading platforms that cater to their needs. Yet, one cannot overlook the importance of fully transparent quality execution, which every retail investor account expects. While FxPro presents a variety of trading conditions, it’s not always clear if they provide the most inclusive low spreads or zero spreads consistently.

Speaking of spreads, it’s intriguing to note the emphasis on zero spreads and micro lot trading. Micro lot trading can be a significant advantage for those starting their journey in trading forex, especially when combined with favorable trading conditions. This makes a great account even more appealing for those keen on trading CFDs with precision.

Throughout its tenure, FxPro has received constant recognition for its efforts. This constant recognition in providing online trading services does underscore its competence to some extent. However, as each trading day unfolds, the emphasis on enhancing trading conditions, such as inclusive low spreads or zero spreads, becomes pivotal.

To wrap up, while FxPro does have its merits and has received constant recognition in the industry, it’s still in the race with many other brokers. Their commitment to micro lot trading and trading conditions suggests a focus on retail investor accounts, but there’s always room for growth, especially in a dynamic environment like trading forex.

Summary and Key Takeaways


In our exploration of the broker FxPro, we delved deep into their offerings that span across a spectrum tailored for different needs of traders, from novices to those at an exceptional level. When traders invest their money, the platform they choose becomes integral to their potential profit.

  • Trading Platforms: FxPro stands out by offering a variety of platforms, such as the FxPro Trading Platform, MetaTrader 4, MetaTrader 5, cTrader, and the FxPro Trading App. Each platform is carefully designed with its unique features to offer the best trading conditions. Whether they are trading currencies on a desktop or mobile, FxPro ensures a high level of user experience.
  • Trading Resources and Educational Material: FxPro doesn’t just focus on the trade but also empowers its users. With tools like an Economic Calendar, Forex News, and Calculators, along with a rich trove of educational material, they provide an advance foundation for both beginners and seasoned traders. While they are authorized by many as a go-to for resources, there’s always room to add more, given the high risk associated with trading currencies.
  • Account Offerings: Catering to different needs, FxPro has carved out four distinct account types: Standard Account, Pro Account, Raw+, and Elite Account. Each account, designed with its specific requirements and trading conditions, addresses the spectrum of trading experience and investment sizes. Companies and individual traders alike can find an account that aligns with their aspirations, allowing them to invest their money with confidence.

For traders seeking an exceptional level of service and the best trading conditions, FxPro seems to tick many boxes. Whether one is starting out or has established positions in the trading world, the platform’s tools and educational resources can offer a semblance of the VIP treatment. But as always, with high risks in trading currencies, one must proceed with caution and ensure they are well-informed before making any moves with their money. FXPro is a trustworthy and reliable broker.

  • Reliable and safe broker
  • Compliant with strict regulations
  • Diverse range of trading platforms and account types
  • Wide selection of investment instruments
  • Comprehensive customer support options
  • Negative balance protection policy
  • Efficient deposit and withdrawal methods through FxPro Wallet
  • Partnerships and Introducer programs available
  • Room for improvement in promotional offers
  • Not available in certain jurisdictions like the USA, Iran, and Canada

FAQs


What trading platforms does FxPro offer?

FxPro provides a variety of trading platforms, including the FxPro Native platform, MetaTrader 4, MetaTrader 5, and cTrader, catering to different trading styles and preferences.

Does FxPro offer negative balance protection?

Yes, FxPro offers negative balance protection (subject to the FxPro Order Execution Policy), ensuring that clients cannot lose more than their overall investment.

What are the available deposit and withdrawal methods at FxPro?

FxPro provides multiple deposit and withdrawal methods, including bank transfers, credit/debit cards, and e-wallets. These transactions are made even more convenient through the FxPro Wallet, allowing for seamless transfers between the wallet and trading accounts.

Is FxPro available for traders in the USA, Iran, and Canada?

No, FxPro does not offer Contracts for Difference to residents of certain jurisdictions, including the USA, Iran, and Canada, due to specific regulations, laws, and sanctions in those countries.

6 reviews for FxPro Review 2024: Is FxPro Real or Fake?

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  1. Stacy Thompson

    Coinfx is a big scam, I paid a huge amount with nothing in return, as they promised %100 payout.They tricked me, into putting my hard earned money with hope to get something in return, they didn’t allow me to make withdrawal. All they wanted is to steal my money. But I went ahead and file a refund case against them to recover my money with the help of a recovery expert, which I’m I contacted (rogermartin860@ gmailcom) and his team, who restored my money back, you can reach him out for help also,I guess am not the only victim many people might need this information.

    + PROS: Funds recovered
    - CONS: Null
    Helpful(0) Unhelpful(0)You have already voted this
  2. tonyluis309

    Thank you for taking out time to reach us and sorry for your lost, We regret to know you’ve experienced such an issue and hardship where you try and make some trade and option to do investment trading and you end up running into loses with companies guilty of embezzling and depriving investors of their money and profits sadly that how the trading world is now it what it turned into but there a way out and that by you getting to recover all your lost funds back, your profits included and probably charge them with a lawsuit for Illegal Embezzlement of funds. All this can be done by contacting HARPER JAMES via:
    harperjamesplatform g mail com

    Helpful(0) Unhelpful(0)You have already voted this
  3. Max

    FxPro organizes inclusive trading contests that provide an equal opportunity for traders of all levels to showcase their skills. These contests contribute to a dynamic and engaging trading community.

    + PROS: reliability, range of tools
    - CONS: the deposit could be less
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  4. Daniel Martin

    Overall impressions after trading with the broker are positive! It was interesting for me to trade on the cTrader, and I went for it. A lot of time frames, many indicators + some specific tools.

    + PROS: Timely responses from customer support is smth that was very crucial for me in the beginning. Learning center is also very useful, tons of courses for beginners
    - CONS: Can't specify any
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  5. Felix Canizares

    It is a reliable broker

    + PROS: Quick app and many assets
    - CONS: a bit slow support team
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  6. Billy Potts

    The Trading Central feature and its chart analytics can be an excellent tool for beginners and experienced traders alike. I grabbed plenty of useful trading ideas from here. Opening the featured trading ideas becomes part of my trading day routine when logging in at the beginning of the trading day.

    + PROS: Excellent analytics from Trading Central
    - CONS: TC is only available with MT
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    FxPro Review 2024: Is FxPro Real or Fake?
    FxPro Review 2024: Is FxPro Real or Fake?
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