4.4

Eightcap Review 2024: Is Eightcap a Trusted Broker?

(4 customer reviews)
4.4/10 (Expert Score)
Product is rated as #38
Trust
4
Fees
4.5
Platforms and Tools
5
Customer Support
5.5
Tradeable Instruments
4
Account Types and Terms
5
Deposit and Withdrawals
4
Research and Education
3.5
Eightcap
4.4
Expert Score
#38 rated Forex Brokers
VISIT BROKER
VS
ZFX
7.6
Expert Score
#3 rated Forex Brokers
VISIT BROKER

Eightcap Overviews


In this review, we will take a close look at Eightcap, a reputable broker in the financial industry. Eightcap has gained recognition for its comprehensive range of trading services and commitment to providing a secure and user-friendly trading environment.

Eightcap Review 2024: Is Eightcap a Trusted Broker?

Eightcap is a reputable online forex and CFD broker that was established in 2009. Registered in Australia, the company is regulated by multiple prestigious regulatory bodies worldwide, including the Australian Securities and Investments Commission (ASIC), the UK’s Financial Conduct Authority (FCA), the Vanuatu Financial Services Commission (VFSC), and the Securities Commission of The Bahamas (SCB). Over its decade-plus years of operation, Eightcap has developed a solid reputation for offering a broad spectrum of trading instruments, from currency pairs and indices to commodities, metals, energy, cryptocurrencies, and stocks.

Their robust trading platform lineup offers industry standards MetaTrader 4 and MetaTrader 5, and TradingView. The minimum initial deposit for starting an account with Eightcap is user-friendly, set at $100, with a maximum leverage of up to 1:500 for certain regions.

Customer service at Eightcap is comprehensive, encompassing email, phone, address, and live chat support. In terms of fund management, Eightcap offers multiple options, including bank wire transfers, Skrill, Neteller, and more. Their commitment to adhering to international standards and regulations underlines the company’s dedication to providing a safe and transparent trading environment.

Given this snapshot of Eightcap’s offerings and its regulatory pedigree, one could reasonably consider whether this broker might be a fit for their trading needs. Of course, examining the broker’s specific features, policies, and the details of their trading environment is crucial to make an informed decision. The following review will delve deeper into these aspects, helping potential users comprehensively understand Eightcap.

Broker Feature Overview
Type of Broker Forex
Regulation & Licensing ·         Securities Commission of The Bahamas (SCB) under the registration SIA-F220

·         Australian Securities and Investments Commission (ASIC)

·         Vanuatu Financial Services Commission (VFSC),

Applicable Countries Allowed To Trade See section below
Assets Offered Forex, stocks, commodities, indices, crypto
Platforms Available TradingView, MT4
Mobile Compatibility Yes
Payment & Withdrawal Options

 

Credit/Debit Card, POLi Payment, Bank Wire, BPAY®, China UnionPay (uPOP), Skrill, Neteller, Cryptocurrencies, PayPal, Worldpay, Fasapay, PSP (Virtual Account).

Facts About Eightcap
  • Eightcap is a Forex broker that was registered in Australia in 2009.
  • It's regulated by several entities, including the Australian Securities and Investments Commission (ASIC), the Financial Conduct Authority (FCA), the Vanuatu Financial Services Commission (VFSC), and the Securities Commission of The Bahamas (SCB).
  • The company has been established for approximately 10-15 years.
  • Eightcap offers trading in various instruments including currency pairs, indices, commodities, metals, energy, cryptocurrencies, and stocks.
  • The minimum initial deposit to open an account with Eightcap is $100.
  • They offer a maximum leverage of up to 1:500 for professional clients and 1:30 for retail clients.
  • The minimum spread offered by Eightcap starts from 0.0 pips.
  • They provide different trading platforms such as MetaTrader 4 (MT4), MetaTrader 5 (MT5), and TradingView.
  • The methods for deposit and withdrawal include bank wire transfer, Skrill, Neteller, and others.
  • Eightcap provides customer service via email, phone, live chat, and physical address.
  • There have been some fraud complaints exposure concerning Eightcap, highlighting the need for clients to be cautious and informed when trading.

Pros and Cons


PROS
  • Regulated by reputable financial bodies, ASIC and VFSC
  • Offers MetaTrader 4 and MetaTrader 5 platforms, highly regarded in the trading industry
  • A broad selection of trading instruments including forex, commodities, indices, shares, and cryptocurrencies
  • Two distinct account types (Raw and Standard) catering to different trading preferences
  • Attractive partnership programs such as Introducing Broker (IB) and White Label partnerships
CONS
  • Lack of transparency regarding their negative balance protection policy.
  • Limited information on geographical restrictions for trading
  • Only two account types available, which might be limited compared to other brokers
  • No explicit mention of special promotions or offers on the broker's website
  • Absence of information on the broker's website about whether or not it serves US residents

Is Eightcap Safe? Broker Regulations


In the contemporary realm of online Trading, regulatory compliance is an undeniably crucial factor when choosing a trading broker. It speaks volumes about a trading platform, in terms of credibility, integrity, and commitment to ensure a secure customer trading environment. Against this backdrop, let’s delve into the regulations pertaining to Eightcap, an online trading platform.

Upon visiting the Eightcap website, it quickly becomes apparent that they are regulated by The Securities Commission of The Bahamas (SCB) under the registration SIA-F220.

Notably, this information is tucked away in their website’s footer, potentially indicating a lack of transparency about their regulatory status, especially compared to their robust sections dedicated to customer service, policy overviews, and legal documents.

Why is it crucial for a broker to have multiple regulators across various regions? The answer lies in the protection it provides to investors. Multiple regulators ensure that a broker adheres to stringent standards, thus minimizing the risks of malfeasance or mismanagement. However, this comprehensive regulatory oversight is conspicuously absent in the case of Eightcap. This fact may deter some traders who prioritize regulatory assurance when choosing a broker.

Nevertheless, Eightcap does not shy away from displaying its Trustpilot and Google scores, even though these are based on a handful of reviews. This leaves us with mixed impressions about their reputation, as the lack of numerous reviews weakens the credibility of these scores.

Moreover, while Eightcap openly acknowledges the riskiness of margin trading and the complexity of Contracts for Difference (CFDs), it seems to fall short in providing substantial and transparent regulatory details. Forex and CFDs are highly leveraged products, which means they carry a significant risk of loss. Thus, the clearer and more comprehensive a broker’s regulatory details are, the better-equipped traders will be to navigate these risks and make informed decisions.

While Eightcap may be a viable choice for some, it seems to fall short in fully transparently communicating its regulatory compliance. This, coupled with the broker’s acknowledgment of the inherent risks of margin trading and CFDs, underlines the importance of traders conducting thorough due diligence and seeking independent advice before choosing to use their services.

  • Securities Commission of The Bahamas (SCB) under the registration SIA-F220
  • Australian Securities and Investments Commission (ASIC)
  • Vanuatu Financial Services Commission (VFSC),

What Can I Trade with Eightcap?


Eightcap Trading offers a wide variety of asset classes and instruments but not as many as other top-tier brokers. You can find information on each of their asset classes by visiting their website and looking under the “markets” section.

Forex

Foreign Exchange or Forex trading involves buying and selling currencies on a market that operates 24/5. With EightCap, traders can tap into this global market, gaining exposure to various currency pairs. This platform provides a range of trading platforms, including TradingView, MetaTrader 4 (MT4), and MetaTrader 5 (MT5) to cater to a diverse audience. The powerful TradingView platform offers advanced features such as a world-class charting package, flexible and easy-to-use alerts, and a large community of users, fostering collaboration and knowledge exchange.

Commodity

Commodities are physical assets like gold, oil, and agricultural products. Trading commodities allows investors to speculate on the future price changes of these essential materials. Eightcap offers a variety of commodities for Trading, providing a gateway for traders to diversify their portfolio. It utilizes the same robust trading platforms as in forex trading. In addition to the other features, TradingView provides live streams, custom indicators, and comprehensive financial analysis, facilitating informed trading decisions.

Indices

Trading in indices enables investors to speculate on price movements of groups of top-tier global stocks, without the need to analyze or trade each stock individually. Eightcap offers its users the opportunity to engage in this form of Trading. This allows traders to take a position on a particular sector or the market as a whole. The indices trading experience is enhanced by the choice of trading platforms offered by Eightcap, including the ability to trade directly from TradingView charts.

Share CFDs

Contract for Difference (CFD) trading on shares is another service provided by Eightcap. Here, traders speculate on the rise and fall of share prices from major US, European, and Australian companies without owning the underlying asset.

Some notable companies include tech giants like Apple and Amazon and other high-value companies such as British American Tobacco and Commonwealth Bank. Again, Eightcap supports this Trading with multiple platforms including MT5 and TradingView. However, it’s worth noting that Eightcap does not provide specific information regarding the instruments or contract specifications for individual shares.

Cryptocurrency Derivatives

Cryptocurrency derivatives are financial products whose value is linked to the price of an underlying cryptocurrency. They enable traders to speculate on the price movements of cryptocurrencies without actually owning them. Eightcap provides access to this new and volatile market, enabling traders to potentially profit from price fluctuations in various digital assets. Trading can be done on both TradingView and MT5 platforms, each providing comprehensive analysis tools and a secure trading environment.

Eightcap offers Trading across various asset classes and supports this with advanced, multi-platform trading software. However, it lacks detailed information on specific instruments or contract specifications. Traders considering Eightcap should weigh these considerations carefully and conduct thorough due diligence before committing their capital.

  • Cryptocurrency
  • Stocks (Shares)
  • Forex
  • Indices
  • Commodities

How to Trade with Eightcap?


Eightcap offers a range of comprehensive trading platforms to its users. This suite of platforms includes TradingView, MetaTrader 4 (MT4), MetaTrader 5 (MT5), and a proprietary Web Trader. All these platforms provide access to a multitude of financial products for Trading, including over 800 financial products and 250+ crypto derivatives. This information is readily available on the ‘Platforms’ section of the Eightcap website.

Trading Platform Offerings

Eightcap markets itself as solely a MetaTrader broker complementing its current suite of platforms with third-party tools like Capitalise.ai, ForexVPS and Crypto Crusher, to name just a few. Capitalise.ai is known as one of the most powerful automation and analytic tools in the market, availing Eightcap clients with an efficient automated trading experience.

Eightcap trading platforms are further elaborated on below:

TradingView

TradingView, acknowledged as the world’s most popular charting platform, hosts more than 30 million users globally. It’s especially popular for its cutting-edge charts and collaborative features. With Eightcap, traders can connect their TradingView accounts to benefit from TradingView’s exceptional charting and Eightcap’s low spreads, with rates starting from 0.0 pips on a Raw account.

Moreover, TradingView’s ecosystem provides extensive fundamental trading data, in-depth market analysis, and a community of traders sharing insights and strategies. Users can access comprehensive educational resources, including webinars and detailed eBooks, to augment their trading knowledge.

To connect TradingView with Eightcap, traders are required to create an Eightcap account, choose TradingView as the platform during the application process, and then follow the instructions on TradingView to connect the two.

MetaTrader 4 (MT4)

Eightcap also offers MT4, a multi-award-winning platform. MT4 is renowned for its intuitive interface, robot trading capabilities, and advanced charting package. With Eightcap’s technology infrastructure, users can expect fast, reliable, and transparent Trading on MT4. Both desktop and mobile versions of MT4 are available, providing flexibility for traders to manage their trades wherever they are.

MetaTrader 5 (MT5)

In addition to MT4, Eightcap supports MT5, a more advanced and feature-rich platform that also allows Trading on multiple assets. Like MT4, MT5 can be accessed via desktop, mobile, or through the Web Trader version, catering to the various needs of different traders. MT5’s key features include a fully customizable trading interface and a smooth, efficient trading experience.

Comparing MT4 and MT5, both support robot trading and are available on desktop and mobile devices. However, MT5 offers more technical indicators and chart timeframes, and also facilitates Trading of shares, making it a more comprehensive trading tool.

Web Trader

Unfortunately, detailed information about WebTrader, the Eightcap web trading platform, is not publicly accessible, as it requires an account to log in. However, from the availability of MT5 via the Web Trader version, it’s clear that Eightcap is dedicated to offering flexible and convenient access to trading platforms.

Eightcap provides an extensive range of platforms for trading across various financial products. Each platform comes with its own unique advantages, enabling traders to choose the one that best suits their trading needs and style

Features TradingView MetaTrader 4 (MT4) MetaTrader 5 (MT5) Web Trader
One-Click or One-Tap Trading Yes Yes Yes Yes
Trade Straight off Charts Yes Yes Yes Yes
Email Alerts or Push Notifications Yes Yes Yes Yes
Mobile Alerts Yes Yes Yes Yes
Stop Order Yes Yes Yes Yes
Market Order Yes Yes Yes Yes
Trailing Stop Order Yes Yes Yes Yes
OCO Orders (One-Cancels-The-Other) No Yes Yes Yes
Limit Order Yes Yes Yes Yes
24hr Trading Yes Yes Yes Yes
Charting Package Yes Yes Yes Yes
Streaming News Feed Yes No No No

Please note that the “Web Trader” platform is a generalized column, as information about specific features is not publicly available without an account. The above assessment is an educated guess based on industry standards and the capabilities of other platforms. For detailed specifics, please check with EightCap’s customer service or within the platform once logged in.

  • TradingView
  • MT4
  • MT5
  • Web Trader

How Can I Open Eightcap Account? A Simple Tutorial


To open a trading account with this broker, you must head to their website and then click on the “create account” button” located in the menu bar.

After you have done this, you will be taken to their registration screen, where you will need to fill in your country of residence, first and last name, Email, password, and phone number. Take note that you are not able to sign into an account using any form of social media app.

Following that you will be prompted with a screen that says you need to verify your email address that you provided in the registration form.

After verifying your email address, you will be taken to the client dashboard, where you will only need to fill in a couple more details, and your account will be registered.

  • Visit the EightCap website
  • Refer to the first provided image
  • Click on the "Create Account" button located in the menu bar
  • Refer to the first provided image
  • You'll be redirected to the registration screen
  • Fill in your country of residence, first name, last name, email, password, and phone number
  • Please note that EightCap does not offer sign-ins via social media platforms
  • Refer to the second provided image
  • After filling out the required information, you will be prompted to verify your email address
  • Refer to the third provided image
  • Verify your email address by following the instructions sent to your inbox
  • Upon successful verification, you'll be redirected to the client dashboard
  • Here, you'll need to fill out a few more details to complete the registration process
  • Refer to the fourth provided image
  • This step-by-step guide should provide a clear pathway to creating an account with EightCap. Should you encounter any issues during the process, don't hesitate to contact EightCap's support for assistance.

Eightcap Charts and Analysis


Analysis Overview

Stay updated and informed with real-time market analysis, commentary, and insights from Eightcap’s global market analysts. The analysis overview section provides in-depth analysis of various financial instruments such as oil, gold, indices, and cryptocurrencies. Traders can access detailed analysis reports written by market analysts, like Joseph Jeffriess, who offer their perspectives on market trends, potential breakouts, and key support and resistance levels. These reports are designed to help traders make informed decisions based on the latest market developments.

CFD News

Eightcap’s CFD News section covers the latest news and analysis related to CFD trading. Traders can find analysis reports on different CFD instruments, including oil, gold, indices, and cryptocurrencies. The CFD News section provides insights into market movements, potential trading opportunities, and key factors impacting the CFD market. Each analysis report is authored by experienced market analysts, such as Joseph Jeffriess, who share their expertise and provide valuable information to traders.

Market Updates

In the Market Updates section, traders can find comprehensive updates on the financial markets. This section includes reports and analysis from market analysts like Nick Alexander. Traders can gain valuable insights into market trends, upcoming economic events, and the impact of global news on various financial instruments. The Market Updates section is designed to keep traders informed about the latest market developments and provide them with a holistic view of the financial landscape.

Forex News

The Forex News section focuses on providing traders with up-to-date news and analysis related to the forex market. Traders can access analysis reports on different currency pairs, including EUR/USD, USD/JPY, AUD/CHF, and more. The analysis reports authored by market analysts like Joseph Jeffriess offer insights into key forex market trends, support and resistance levels, and potential trading opportunities. Traders can stay informed about the latest developments in the forex market through the Forex News section.

Live Webinars

Eightcap offers live webinars where traders can learn from industry professionals and discover trading tools and strategies. The webinars cover various topics, including market trends, trading techniques, and the effective use of trading tools. Traders can join these interactive sessions hosted by experts like Vee Phan, founder and CIO of TrackRecord, to gain valuable knowledge and improve their trading skills. The live webinars provide an opportunity for traders to ask questions and engage with experienced professionals in real-time.

Trading Education

The Trading Education section offers educational resources to help traders enhance their trading knowledge and skills. Traders can find articles and guides on a wide range of topics, such as choosing a reliable FX broker, understanding market fundamentals, trading strategies, and more. These educational materials, written by experts like Leon Marshall, provide valuable insights and practical tips to assist traders in their trading journey. Whether you are a beginner or an experienced trader, the Trading Education section can help you expand your understanding of the financial markets.

MetaTrader Guides

The MetaTrader Guides section is dedicated to providing traders with detailed guides on using the MetaTrader trading platform. Traders can access guides on topics like trading cryptocurrency CFDs, trading share CFDs, installing MetaTrader on different devices (Windows, Android, iOS), and utilizing the platform’s features and tools. These guides, authored by experts, offer step-by-step instructions and useful tips to help traders navigate the MetaTrader platform effectively and optimize their trading experience.

Fundamentals

The Fundamentals section provides traders with in-depth analysis of fundamental factors that impact the financial markets. Traders can access articles on topics such as choosing an FX broker, the effect of economic events on gold prices, the emergence of cryptocurrencies and non-fungible tokens (NFTs), and more. The Fundamentals section aims to enhance traders’ understanding of the underlying factors driving market movements and enable them to make more informed trading decisions.

Trading Strategies

The Trading Strategies section offers a variety of trading strategies and techniques for traders to explore. Traders can find articles on topics like day trading the Dow Jones, trading specific currency pairs like EUR/USD and AUD/JPY, and understanding the concept of margin of safety. These articles, authored by experts, provide insights into different trading approaches, risk management techniques, and practical tips for implementing effective trading strategies.

Financial Events Overview

The Financial Events Overview section highlights key upcoming financial events and their potential impact on the markets. Traders can access reports and analysis on events such as the Non-Farm Payroll (NFP) releases, central bank announcements, and economic data releases. These reports, written by market analysts, offer insights into how these events may influence market volatility and present trading opportunities. The Financial Events Overview section helps traders stay prepared and informed about significant market-moving events.

  • To access these trading resources and educational materials, simply visit Eightcap’s website and navigate to the “Learn” menu. You will find the sections mentioned above, each providing valuable information and insights to enhance your trading knowledge and skills.

  • Analysis Overview
  • CFD news
  • Market updates
  • Forex news
  • Live webinars
  • Trading education
  • Metatrader guides
  • Fundamentals
  • Trading strategies
  • Financial events overview

Eightcap Account Types


Eightcap offers tits clientele wo types of trading accounts  These can be found under the “account types” section, accessible from their website’s “markets” menu. Although having only two account types might seem limited when compared to other brokers, Eightcap’s offerings are tailored to cater to different trading needs.

The Raw Account, with spreads starting from 0.0 pips, is designed for more experienced traders who prefer tighter spreads. However, this comes with a $3.5 commission per trade. The minimum deposit to open a Raw account is $100; the smallest trade size is 0.01 lots. This account also allows for the use of Expert Advisors (EAs), automated trading systems developed for the MetaTrader platform.

On the other hand, the Standard Account provides spreads from 1.0 pips but doesn’t charge any commission on trades. It also requires a minimum deposit of $100, with a minimum trade size of 0.01 lots. Similar to the Raw account, the Standard account also supports the use of EAs.

Comparatively, the typical EUR/USD spread for the Standard account ranges from 0.5 to 1.8 pips, whereas for the Raw account, it falls between 0.0 and 1.0 pips. As for the commission, while the Standard account does not charge one, the Raw account incurs a fee per standard lot traded: 3.5 in AUD, USD, NZD, SGD, CAD, 2.25 GBP, and 2.75 EUR.

Both account types have the same minimum and maximum trade sizes, which are 0.01 and 100 lots, respectively. The margin call and stop out levels are set at 80% and 50%, respectively, for both accounts. They also accept the same base currencies: AUD, USD, EUR, GBP, NZD, CAD, SGD.

In terms of trading features, both account types support scalping and EAs. Hedging is also allowed, but it’s not available for clients under the Australian Securities and Investments Commission (ASIC).

In conclusion, choosing between the Raw and Standard accounts depends on the trader’s strategy and personal preferences. Those who prefer tighter spreads and are willing to pay a commission may opt for the Raw account. In contrast, those who want to avoid commissions might find the Standard account more suitable. The availability of EAs, along with other common features, ensures that traders do not miss out on essential trading tools, regardless of the account they choose.

Free Demo Account: True to Life Trading Experience

A free demo account gives new and experienced traders alike free access to any one of the multiple trading platforms offered by Eightcap.

Eightcap encourages clients to get in touch with them to consult with a dedicated account manager to find out which account type best suits their trading needs. They also provide a free demo account for clients to test the trading environment before committing real capital.

Features Standard Account Raw Account
Account Currencies AUD, USD, EUR, GBP, NZD, CAD, SGD AUD, USD, EUR, GBP, NZD, CAD, SGD
Available Leverage Unknown Unknown
Minimum Deposit $100 $100
Commission Per Trade No Yes ($3.5)
Decimal Pricing Yes Yes
Trading Instruments Unknown Unknown
Min. Lot Size Per Trade 0.01 lots 0.01 lots
Max. Lot Size Per Trade 100 lots 100 lots
Spreads From 1.0 pips From 0.0 pips
Demo Account Yes Yes
Swap/Rollover Free Unknown Unknown
Hedging Yes (not for ASIC clients) Yes (not for ASIC clients)
Scalping Yes Yes
Copy Trading Support Unknown Unknown
Available to US Residents Unknown Unknown

Please check Eightcap’s website or contact their support for the most accurate and up-to-date information about their account types and features.

  • Standard
  • Raw

Do I Have Negative Balance Protection with This Broker?


In the world of online Trading, clarity and transparency should never be compromised. A case in point is the discussion surrounding Eightcap’s negative balance protection policy. This subject is particularly critical, as it essentially guards brokers and clients from potential financial risks. Unfortunately, despite its importance, this policy seems to be somewhat under-represented on Eightcap’s website.

Interestingly, Eightcap, a reputable brokerage firm known for its comprehensive trading services, does not seem to have its negative balance protection policy visibly outlined on their website. This conspicuous absence is noticeable even in their FAQ section – a critical area where traders typically seek clarity on various issues, including safety measures like negative balance protection.

Nonetheless, several online broker review sites have vouched for the existence of a negative balance protection policy at Eightcap. While this third-party confirmation is undoubtedly helpful, the lack of direct communication from Eightcap might instill some doubt or confusion in traders’ minds, especially those who value transparency and clear-cut information.

So, why does a negative balance protection policy matter so much to brokers and clients? Simply put, this policy is a safety net. It ensures that clients can never lose more money than they’ve deposited into their trading account. In a volatile market, prices can swing rapidly, potentially pushing a trader’s account balance into the negative. Without this protection, the client might be liable for the debt, which could result in significant financial loss.

On the broker’s side, implementing and clearly communicating a negative balance protection policy can boost their reputation and credibility. It signifies their commitment to protecting clients from severe financial harm and potentially even bankruptcy. Furthermore, it can foster loyalty among traders, who are likely to prefer brokers offering such a safety measure.

To sum up, while Eightcap’s negative balance protection policy may be confirmed by external sources, it’s paramount that the broker should make this information readily accessible on their website. This will ensure clarity and enhance trust among current and prospective clients and strengthen Eightcap’s position as a reliable, client-centric broker in the highly competitive trading industry.

In the end, transparency is the key to a successful relationship between a broker and its clients. As such, it is our hope that Eightcap will take the necessary steps to make its negative balance protection policy more visible and comprehensible to all.

  • Yes*

Eightcap Deposits and Withdrawals


Eightcap provides traders with diverse deposit and withdrawal methods, ensuring convenience and flexibility. Let’s compare and explore these options in more detail.

  • Credit/Debit Card: This widely accepted method allows traders to deposit funds instantly, 24/7, using major currencies such as AUD, USD, GBP, EUR, NZD, CAD, and SGD. It offers a seamless transaction experience with no fees and supports a deposit limit ranging from $100 to $4000. Available in 150+ countries/regions, it provides widespread accessibility.
  • POLi Payment: Designed specifically for Australian traders, POLi Payment offers instant deposits round the clock, exclusively in AUD. With a deposit limit ranging from $100 to $10,000 and no transaction fees, it ensures efficient funding for Australian clients.
  • Bank Wire: Bank wire transfers cater to a global audience, supporting multiple currencies (AUD, USD, GBP, EUR, NZD, CAD, SGD). While processing time may take 1-3 business days, the exact transaction fees should be verified with the bank. With no specific deposit limit, bank wire transfers provide a reliable option for clients worldwide.
  • BPAY®: Australian traders can conveniently deposit funds using BPAY®, which supports AUD transactions. With a processing time of 1-2 business days and no transaction fees, it offers flexibility with a deposit limit ranging from $100 to $10,000.
  • China UnionPay (uPOP): Aimed at Chinese traders, China UnionPay allows instant RMB deposits, facilitating smooth transactions 24/7. It incurs no transaction fees and offers a deposit limit of $100 to $3000.
  • Skrill and Neteller: These e-wallet options enable instant deposits in USD, EUR, and CAD, catering to clients globally. With no transaction fees and a deposit limit ranging from $100 to $10,000, Skrill and Neteller provide seamless funding options.
  • Cryptocurrencies: Eightcap embraces the growing popularity of cryptocurrencies, allowing traders to deposit funds instantly, 24/7, using USDT (TRC20), USDT (ERC20), and BTC. There are no transaction fees, and while no specific deposit limit is mentioned, it provides an alternative for traders worldwide (except Australia).
  • PayPal: With widespread acceptance, PayPal supports various currencies (AUD, USD, GBP, EUR, NZD, CAD, SGD) and ensures instant deposits at any time. Offering a deposit limit of $100 to $4000 and no transaction fees, it caters to clients in 150+ countries/regions.
  • Worldpay: Worldpay facilitates instant deposits in multiple currencies (AUD, USD, GBP, EUR, NZD, CAD, SGD) without transaction fees. With a deposit limit ranging from $100 to $50,000, it serves clients worldwide (except Japan).
  • Fasapay: Fasapay allows Indonesian traders to deposit funds instantly in USD. It offers a deposit limit of $100 to $10,000 and operates 24/7 with no transaction fees.

In summary, Eightcap presents a diverse range of deposit and withdrawal methods to suit the preferences and requirements of traders worldwide. From credit/debit cards and e-wallets to bank transfers and cryptocurrencies, these options offer flexibility, convenience, and secure transactions. By accommodating various currencies and providing instant processing times, Eightcap ensures a seamless trading experience for its clients.

  • Credit/Debit Card
  • POLi Payment
  • Bank Wire
  • BPAY®
  • China UnionPay (uPOP)
  • Skrill
  • Neteller
  • Cryptocurrencies
  • PayPal
  • Worldpay
  • Fasapay
  • PSP (Virtual Account)

Support Service for Customer


Customer support plays a vital role in the success of any brokerage firm. Understanding the importance of providing excellent service, Eightcap ensures its clients easily access various customer support channels. In this article, we will outline and detail the customer support options offered by Eightcap, which can be found under the “Contact Us” section on their website.

Phone

Eightcap Pty Ltd: +61 3 8375 9700

Eightcap Global Ltd: +61 3 8373 4800

Phone support allows clients to connect directly with the support team. By providing contact numbers for their Australian and global offices, Eightcap ensures that clients can seek assistance conveniently.

Email

Email: customerservice@eightcap.com

Clients can email Eightcap’s customer service team for inquiries, assistance, or any questions they may have. This communication method allows for detailed explanations and documentation of correspondence.

Online Chat

Eightcap offers an online chat feature on its website, enabling real-time conversations with its support team. This instant messaging service allows for quick responses and immediate resolution of queries.

Multilingual Support

Eightcap understands the importance of effective communication in traders’ preferred language. Their dedicated support team is equipped to provide assistance in various languages, including English, Chinese, Thai, Korean, French, Spanish, Italian, German, and Vietnamese. This ensures that clients can communicate comfortably and clearly understand their inquiries or concerns.

Sales & Institutional Inquiry

Eightcap extends its customer support to sales and institutional inquiries. They offer specialized services and solutions for businesses and institutions, assisting them in achieving their goals and expanding their trading ventures. The institutional sales team is readily available to provide detailed information and guidance.

Regional and Local Offices

Eightcap’s commitment to providing exceptional customer service is reflected in its global presence. They have regional and local offices, partners, and affiliates worldwide, ensuring that clients receive personalized support. By establishing a physical presence in multiple regions, Eightcap enhances its ability to cater to clients’ specific needs.

Eightcap highly emphasizes customer support, offering multiple channels for clients to connect with their teams. Clients can seek assistance promptly through phone, email, or online chat. The availability of multilingual support and specialized services for sales and institutional inquiries showcases Eightcap’s commitment to delivering excellent service to its diverse clientele. By fostering strong communication and establishing a global presence, Eightcap aims to provide a seamless trading experience for all its clients.

EightCap Customer Support Overview
Supported Languages English, Chinese, Thai, French, Spanish, Italian, German, Vietnamese, Portugues, Bahasa
Customer Service By EightCap
Customer Service Hours Unknown
Email Response Time Unknown
Telephonic Support yes
Personal Account Manager no

  • Supported Languages: English, Chinese, Thai, French, Spanish, Italian, German, Vietnamese, Portugues, Bahasa
  • Customer Service Channels: Telephone, live chat, email
  • Customer Service Hours: unknown

Prohibited Countries: Where Can I Not Trade with this Broker?


As a global Forex and CFD broker, Eightcap operates under the stringent regulations set out by some of the world’s leading financial regulatory authorities, ensuring its transparency and security for its clients. However, it’s important to note that regulatory oversight also includes jurisdictional limitations, meaning that the broker may not be permitted to offer its services in certain countries.

Unfortunately, Eightcap does not explicitly state the specific countries or jurisdictions where they are not allowed to operate on their website. This can be quite inconvenient for potential clients who may be interested in their services but reside in countries where Eightcap may not be authorized to provide financial services.

This information is often discovered when potential clients attempt to complete the registration process. Should a client be based in a jurisdiction that Eightcap does not service, the registration process will not allow for the account setup completion.

In terms of sanctions, laws, and regulations, these can often be the cause of such operational restrictions. For instance, countries that are under international sanctions, such as Iran and North Korea, are typically excluded from the service areas of most international brokers. Furthermore, in some jurisdictions, local financial regulations may prohibit foreign Forex brokers from soliciting residents without having a registered local office or regulatory approval.

All potential clients need to confirm whether a broker is allowed to provide services in their country of residence before proceeding with account registration. Always adhere to local laws and regulations and understand that violation may lead to legal consequences.

While often considered minor, this kind of detail can significantly impact a potential client’s decision to join a broker. As such, it would be beneficial for Eightcap to provide a clear list of serviced and non-serviced countries on their website to ensure transparency and convenience for all prospective clients.

  • North Korea
  • Iran
  • Belarus
  • USA

Special Offers for Customers


Eightcap, a renowned broker in the Forex and CFD trading industry, offers several enticing programs that are specifically designed to promote and support the mutual growth of their clients and the company. These programs include an Introducing Broker (IB) program and a White Label partnership.

The Introducing Broker program by Eightcap presents a lucrative opportunity for individuals or entities to earn continuous and generous commissions based on the trading activities of the clients they refer. This program is core to Eightcap’s business model and they have heavily invested in providing their introducers with a fast, reliable, and secure service. This service facilitates introducers to focus more on managing customer relationships and less on back-office operations.

Among the benefits offered to Introducing Brokers include attractive commission structures, advanced reporting capabilities through their Partner Portal, and a variety of free marketing tools and materials, including personalized referral links and banners. This program’s simplicity and potential for earning a steady revenue stream appeal to many.

From the customers’ perspective, partnering with an IB affiliated with Eightcap guarantees them access to over 50+ trading products, award-winning technology, excellent liquidity & execution, and premium round-the-clock support. This makes the trading experience seamless and productive for them.

As for their White Label partnership, this is particularly designed for regulated institutions seeking a front-to-back solution to expand their business without overstretching their resources. The White Label program offers a unique turnkey solution that combines potent technology, a broad range of markets, and dedicated support.

White Label partners can leverage Eightcap’s industry experience, strong relationships with liquidity providers, market knowledge, and client requirements. The program offers full customization, fast onboarding, and dedicated assistance, including 24/5 customer service, technical support, and full training for your team.

These special promotions and offers are a win-win for both Eightcap and its clients. They provide an opportunity for clients to diversify their income streams and grow their business while also increasing Eightcap’s customer base and trading volume. It’s a strategic way of incentivizing individuals and businesses to actively participate and contribute to the broker’s growth while fostering a sense of partnership and collaboration.

However, despite the benefits, potential partners should always assess these opportunities against their business needs, financial capacity, and regulatory constraints before signing up. Understanding the risks and responsibilities involved is essential and seeking independent advice if unsure.

  • IB
  • White Labels

Eightcap Review Conclusion: Reputable Broker with Easy-to-use Platform


Eightcap, with its stringent regulations and transparency, stands out as a safe and reliable broker in the forex and CFD trading industry.

PIPPENGUIN

Eightcap, with its stringent regulations and transparency, stands out as a safe and reliable broker in the forex and CFD trading industry. As a firm regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC), it adheres to strict regulatory standards aimed at protecting the interests of the traders. The broker segregates client funds from its operational capital, further safeguarding the traders’ investments. Eightcap, however, could improve its reputation for safety by providing clear information on its website about its negative balance protection policy. Overall, Eightcap’s adherence to high regulatory standards makes it a relatively safe and reliable choice for traders.

Summary and Key Takeaways


Eightcap is a broker that has gained considerable recognition in the trading industry for its commitment to delivering a seamless trading experience. They offer a straightforward yet comprehensive set of trading account options, namely the Standard and Raw accounts. These account types are tailored to cater to various trader preferences, with differences mainly in spreads and commissions.

The broker is well-regarded for its proprietary and third-party trading platforms, providing users with robust trading tools and resources. Eightcap’s MetaTrader 4 and MetaTrader 5 platforms are among the industry’s leading trading software, offering superior charting tools, expert advisors for automated Trading, and a user-friendly interface.

In terms of trading instruments, Eightcap offers a range of choices, including forex, indices, commodities, shares, and cryptocurrencies. This variety allows traders to diversify their portfolios and access different markets from a single platform.

Eightcap’s unique programs, like the Introducing Broker (IB) program and the White Label partnership, allow individuals and institutions to earn by referring new customers or setting up their brokerage using Eightcap’s technology and infrastructure. These programs highlight Eightcap’s dedication to nurturing and rewarding relationships with its clients.

Finally, while Eightcap excels in many aspects, there are areas that could be improved. Information regarding their negative balance protection policy and regional restrictions could be made more accessible. Enhancing transparency in these areas would further strengthen Eightcap’s position as a trusted broker in the industry.

In conclusion, Eightcap provides a comprehensive trading experience. Its focus on customer satisfaction, variety of trading instruments, and robust platforms make it a broker worth considering, especially for traders looking for a reliable and regulated broker.

  • Eightcap is a regulated broker, overseen by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC).
  • It provides two main types of trading accounts - Standard and Raw - catering to different trader preferences.
  • Eightcap employs reputable trading platforms - MetaTrader 4 and MetaTrader 5 - equipped with robust trading tools and resources.
  • They offer a variety of trading instruments including forex, indices, commodities, shares, and cryptocurrencies.
  • They have special partnership programs such as the Introducing Broker (IB) program and the White Label partnership, which provide earning opportunities for individuals and institutions.
  • Areas for improvement include more transparency around their negative balance protection policy and clarity on regional restrictions for trading.
  • Despite the areas for improvement, Eightcap provides a comprehensive trading experience and could be a viable option for traders seeking a reliable and regulated broker.

FAQs


Is Eightcap a legit broker?

Yes, Eightcap is a legit broker. It is regulated by the Australian Securities and Investments Commission (ASIC) and the Vanuatu Financial Services Commission (VFSC).

What is the minimum deposit for the Eightcap Raw account?

The minimum deposit for the Eightcap Raw account is $100.

How long does it take to get a withdrawal from Eightcap?

Withdrawal times at Eightcap can vary depending on the withdrawal method used, but typically it takes 1-5 business days.

How do I deposit money into Eightcap?

To deposit money into Eightcap, you need to log into your account, go to the “Funding” section, select “Deposit Funds”, choose your preferred payment method, and follow the instructions provided.

4 reviews for Eightcap Review 2024: Is Eightcap a Trusted Broker?

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  1. lauren

    This company is not honest. It’s all deceitful and fake. I noticed many figures on my account weren’t adding up, so a little investigation revealed they were helping themselves to my investment. I found this disturbing and wanted out, but they made it difficult. However, Mrs. Charlotte and her company did a tremendous job and helped get my money out successfully; you can visit Charlotte’s company email charlottescotte24@”gmail ,com or WhatsApp her directly at +1 217 802 7422 for a quick conversation

    + PROS: they are good in luring people
    - CONS: they are a scam and they dont care about the welfare of the people
    Helpful(0) Unhelpful(0)You have already voted this
  2. mary

    I lost money to fraud trading platform, I will recommend the help of ( cybertecx net
    ) I got my lost investment funds back through their reliable service without upfront fee

    + PROS: no withdrawal
    - CONS: bad connection
    Helpful(0) Unhelpful(0)You have already voted this
  3. Lucas

    The prices don’t seem right. Feels like they’re playing with the numbers. It’s not fair for traders like me.

    Helpful(0) Unhelpful(0)You have already voted this
  4. wilson donard

    I lost my coin to some fake platform. I tried my best to fix up my mistake. It only took the help of a financial consultant named Jeff that helped me get my money recovered. I visited his mail jeffsilbert39 gmail com and he responded. You still have enough time to fix up the mistake of being a victim to these online scams.
    Reach lit to whapp + 84 94 767 1524.

    + PROS: i lost to them
    - CONS: i got it recovered
    Helpful(2) Unhelpful(0)You have already voted this

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    Eightcap Review 2024: Is Eightcap a Trusted Broker?
    Eightcap Review 2024: Is Eightcap a Trusted Broker?
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